About Online Booking Systems
Online booking systems allow customers to book and if required, to pay for booked services on a 24/7/365 basis. In effect, your online bookings desk never closes which enables your bookings service to be available to customers when convenient for them. Note that customer information retention is GDPR and POPI-compliant.
The top reason online bookings are preferred by customers is 24/7/365 convenience. Businesses often say that relationships are enhanced which grows the business via referrals, it improves cash flow by generating cash flow in advance of service delivery and, it enhances profitability by reducing bad debts and debt collection costs.
What are the advantages of offering a central and synchronised reservation system?
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It allows bookings to be placed by different 3rd parties with confidence
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It builds customer relationships
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It markets your efficiency and saves on the cost of administration
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It Keeps track of reservations
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It makes booking easy
Not long ago it was normal to deal with reservations offices and in many markets it still is. Booking professional services, especially when the services are marketed by multiple 3rd party agencies, is ideally and cost-effectively managed by our online bookings plugin.
Switching to online bookings will build relationships that will grow and enhance your business as taking bookings online is simple, easy and more convenient for customers.
In summary, the advantages of online booking include the following:
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It allows you to offer customers a 24/7/365 online booking service which optimises customer convenience.
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When Customers arrive, you need not collect payment nor will you have to schedule arrival which streamlines administration and reduces bad debt and debt collection costs.
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Webo is here to assist with set up including matching personnel to services and, where desired, the finalisation of online payment gateways.
See the Webo Directory sub-classifications for professional services for a full list of the marketplaces that we can help.
For all of the above reasons, online bookings are trending. Let's chat about your business competing to the best advantage.
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