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Tracing Services
Re-establishing contact and updating details with inactive, dormant, lost, or missing stakeholders (customers, shareholders, policyholders, beneficiaries, debtors) is now a business necessity, rather than just an exercise of compliance. Individuals are changing their contact details (cell phone, landline, email etc) repeatedly, moving addresses frequently and in some cases leaving the country altogether. Even though technology has improved, data is not always up to date and access to certain data has become more restricted with changing data protection laws. In addition, typical response techniques, such as post, email, and telephone are becoming less effective, due to saturation by blanket postings, spam, and telemarketing. Companies therefore find themselves managing an increasing amount of inactive accounts, which are not only a burden but also a lost opportunity.
Coltrac provides a range of customised verification & tracing solutions that suits all type of businesses including Credit Providers, Attorneys, Debt Collectors, Insurance companies, Pension Funds, Third Party Administrator and Public companies. In view of our considerable experience in dealing with consumers details, we are confident our company is equipped to meet clients requirements in an efficient and cost effective manner.
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Debt Collection
The use of a Debt Recovery Agency is an excellent way of collecting a bad debt and can help improve your cash flow quickly. Coltrac specialises in providing a debt recovery service throughout South Africa.
Coltrac collects business to business debts. Many debtors experiencing financial difficulties will prioritise their creditors for payment. This suggests those creditors who demonstrate the seriousness of continued non-payment are most likely to be paid first. Our debt recovery services can help do just this, and are one of the most efficient and cost-effective ways of prioritising an account for payment.
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