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Why is there a need for this forum?
This eAfrica BSP "Pocket Advisor" Forum showcases Business Service Providers (BSP's) that have been locally recommended. All too often SME's have difficulty in finding professional support services. Many large national and international service providers carry overhead structures to support levels of complexity that many SMEs do not require solutions to. As a result of the cost of complex and specialised support structures some large BSP's are not affordable to SME's. In addition, large SME's do not offer their services to small business entities as a result of this sector having a reputation for defaulting on payment for services rendered.
Accreditation Process
BSP's seeking to be listed on this forum need to contact us and we will arrange for an experienced business executive to discuss our terms and conditions with you. Given acceptance, a satisfation review will be conducted before the BSP is listed on this forum.
Feedback
Clients of any of the listed BSP's are encouraged to share their views (good and bad) on the services delivered to them and to contact us should they believe that the listing needs to be reconsidered.
Who should be listed?
Both "Front Office" and "Back Office" services are needed by SME's that choose to stick to their core competencies. Back office outsourcing is popular and includes book keeping, payroll administration, security, online payment administration and human resource matters. Front office services like telephone answering and message management, eCommerce sites, delivery and other services that interface with clients are popular.
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