Do your customers… grow your business?
Reputation & Referrals… grow businesses
Give to get works … Customers gifting voucher rewards works
Give to get… Identify, attract, delight, convert, retain, advisors, advocates
Online referral marketing… is word of mouth gone social
Coupons can attract… unprofitable bargain hunters
From…Coupon to loyalty then referral marketing to close the loop
Done right, targeted referrals attract… loyal customers
Online referral automation… is a key to a viral reach explosion
20% to 50% of purchasing… is influenced by word of mouth referrals
Less than 30%, of the over 80%, of customers… that want to, make referrals
Over 70% of delighted customers make referrals… if it’s easy & if they’re rewarded
Over 65% of marketers say that referrals by existing customers attracts new customers
Referral incentives work… when relevant to a targeted market segment
Sharing referrals on Facebook… has a reach multiplier of over 1 to 200
Get 3 times more referrals… by simply asking for them
It’s about… doubling turnover in half the time
Desires and needs… drive reward relevancy
Next steps… what got you here will not get you there
Reviews… drive social credibility & establish reputations
Sharing… is online word of mouth!