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Our blog is offered to pet owners so that they may explore various discussion topics. Our Service excellence is a result of hard work by a dedicated team that has established trust within our community.
By Richard Stubbs


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Is it possible to have our dog/s obedience trained whilst in your care?
Posted On:  11th, February 2016
 The Canine Institute offers an intensive in-house training program relative to either an obedience issue or the correction of specific behavioural problems. The training is endorsed with a comprehensive demonstration followed by individual training sessions designed to provide owners with all the necessary skills
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What are the veterinary requirements needed to make use of your facilities?
Posted On:  11th, February 2016
 We only accept pets older than four months whose vaccination records are current within the last twelve months. We prefer that de-worming medication is also indicated within the last six months and would strongly recommend to our customers that they consider the kennel cough vaccine also due to it’s highly
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May we deliver or collect our pets out of hours?
Posted On:  11th, February 2016
 As a rule we prefer not to have pets admitted or collected out of normal office hours. Our fairly unusual times clearly reflect a willingness to remain open for admission or collection before or after the more usual 8 – 5 business hours. Naturally in an emergency we remain flexible although in some cases an
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Do your kennels cater for heating, medications, grooming or any special feeding requirements?
Posted On:  11th, February 2016
 Waterfall Kennels offers heated accommodation as an optional extra over the winter months. Should you prefer to continue feeding your pets on whatever they are accustomed to eating at home we are happy to oblige on the understanding that you supply the food. We are very experienced in administering any medication
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Can our dogs be accommodated together?
Posted On:  11th, February 2016
 Waterfall Kennels was specifically designed to meet this requirement. The only limitation to this happening is where owners wish to board dogs that we feel are potentially aggressive. Our decision is based on extensive experience in this industry and is not governed by how well your dogs behave at home as certain
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Our pets have never boarded previously. Can we be sure that they will settle comfortably?
Posted On:  11th, February 2016
 Even if your pets are very highly strung and pampered at home we find that pet owners are perhaps far more inclined to pine after their well being than is the reverse. Our daily management routine is carefully structured to help them adapt as soon as possible and we employ several checks and balances to ensure th
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May we make an appointment to view the facilities?
Posted On:  11th, February 2016
 Certainly. We would welcome the opportunity to show you around at any time during our normal office hours. Due to the nature of our business and the time we physically give to all the pets in our care the business hours are as follows:  Monday to Friday:07h00 to 11h00 16h00 to 18h00S
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How do you prevent ringworm in dogs and cats?
Posted On:  11th, February 2016
Affected AnimalsDogs, cats, humans, horses, cows, and other mammals. Ringworm can be transmitted between humans and animals.OverviewThe fungal skin disease dermatophytosis has come to be called ringworm because of the appearance of the skin lesion that characteristically occurs with this disorder: a circular area of ha
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What can be expected when we get a puppy?
Posted On:  11th, February 2016
 When your puppy comes home, it is important to be prepared for many training opportunities ... 

 Puppy training basics during the first week the puppy is home is critical.  It is obvious that you need certain physical items such as a dog bed or crate, food and water bowls, puppy chow, collar, leash
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