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What should the Vision for your Restaurant be?

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Vision
A local community that actively shares memorable moments at your restaurant with their friends and business connections.
Strategy
To explore what it takes to get / not get reviews like these:
 
“The meat's so tough that it got up off the plate and beat the shit out of the coffee, which was too weak to defend itself.”
Harry Brandt

This is the best restaurant in London, amazing food, simply sublime, a real surprise, was not expecting such a high quality dining room, exquisite, staff were amazing, wine incredible, if you can get a table you must go!
Undeniably one of the best meals we've ever had! Booked this restaurant as a surprise for my fiancé's birthday as it had been on my T.A. hit-list for a while & we were so glad I had. The restaurant itself only has about 12 tables, it is extremely small & intimate but with enough space between tables that you don't feel you're sitting with your neighbouring guests! The decoration is very classy & minimal. From the point we arrived, to the moment we left, the staff were all very attentive, helpful & friendly without being intrusive or overwhelming. We are both foodies & love a tasting menu with matching wines so (naturally) this was what we chose - we were not disappointed. Firstly, we have not been to any other restaurant that have provided 5 separate amuse-bouches...all of which were delicious - the cheese tart being a particular favourite! Each course that followed was equally outstanding. Since we were celebrating we had also opted to add on the special course of the night which was a parmesan & truffle gnocchi. The portions were all small - most being 2-3 mouthfalls but the flavour packed into those bites was phenomenal. In all honesty with the sheer number of amuse-bouches along with the pre dessert we were pleased that the portions were small as we were still fully able to enjoy each course without feeling too stuffed. All-in-all, great service, excellent food & welcoming atmosphere - will definitely be happy to return & am already recommending to everyone we speak to! Brilliant!
Strategy
Engaging with dedicated, self-directed staff, who buy-in to the meaning and purpose of what success will mean to each and every member of the team coupled with an eagerness to explore what works and what not.
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